Service Providers

A/R Management and Collection Companies

Business Service Providers (BSP)

Application Service Providers (ASP)

Business Process Outsourcing (BPO) firms

Healthcare Consulting Companies

Benefits Consulting Companies

Healthcare Technology Companies

Your Pain...

Low collections and Huge AR Backlogs

Rising costs for Processing Services

Distractions in pursuing your core business objectives

Ever increasing need for IT capital expenditures

Customer dissatisfaction

Excess staffing cost

Difficulty in monitoring the work

Our Solution

Better Process

Faster TAT

Reduction in Cost by 30-40 %

99% Accuracy

Increased Cash flow - Denial Management and AR Follow-up

An office manager at your place manages the entire process with our staff

What You Get ?

We will dedicate a Phone number for your Patients to call our office customer service 24/7.

We will get you a Toll-Free Fax number.

Less than 36 hours TAT upon receiving super bills.

Save about 40-50% of your existing cost or owning billing staff.

Follow-up with insurance carriers for all submitted claims to ensure proper payment of claims in a timely manner.

Patient Insurance verification to minimize claims rejection.*

Weekly production report and monthly AR aging report.

Free patient billing and invoicing for three times.

90 Day payment guarantee for all Primary claims of MCR and other Commercial Carriers MCR Blue cross excludes Medicaid and Trust Funds and Patient balance.

* - If you sign-up an online Appointment scheduling services with us what we do is, check the eligibility of the Pt before the appointment and will notify your office the status.

We Do

Step 1: Collecting / checking / scanning of required documents to Our Office

Step 2: Required data i.e. Patient Demographics, Insurance Information, Super bill, Check copies and EOB copies. Charge Entry will be updated in our software. Expected TAT of this process is 36 Hrs.

Step 3: Payment information will be updated to individual claims on daily basis based on daily document source - Check copies and Explanation of Benefits.

Step 4: Unpaid / Denied / Rejected claims will be Analyzed, Accounted and Act upon by the AR crew which will also call various Insurance Companies for follow-up.

Step 5: Through our Office / Client we will route submission of secondary and tertiary claims, claims with attachments, patient bills and other documents to the Insurance companies

Our Service

Coding - We have Certified Coders to do the Coding for all types of specialty services.

Demo Graphic & Charge Entry We have trained and experienced Professionals to submit clean claims with 99% accuracy with TAT of 36 Hrs

Payment Posting & Denial Analysis : We have trained professionals to do the posting and analyze the reason for the denials and take corrective measures which improves your Cash Flow

A/R Follow Up : We have trained Callers to reduce AR Days, to increase your collection ratio and to improve your cash flow through regular follow-up with the Insurance Carrier and patients.

HIPPA Compliance

iSource, which has unparalleled domain expertise in the field of Insurance and Healthcare, has been in compliance with HIPAA right from its inception.

HIPAA was made mandatory recently, whereas iSource has been HIPAA compliant since 1999. All our operations strictly adhere to the standards set by HIPAA.

We have been constantly audited by several BIG 5 companies and have been declared as HIPAA compliant.

We have developed and evolved several best practices in the process management of healthcare and insurance processing.

iSource has HIPAA approved software for encryption/decryption

Our staffs working on US Healthcare related back office processing are fully conversant with HIPAA regulations, PHI and all related requirements.

Benefits:

Confidentiality Confidentiality of medical records is assured by providing secure, locked files for all records. Computerized records are password protected and kept separate from other databanks. MT Source has zero tolerance policy for any breech of confidentiality.

Direct Contact: Our enhanced work environment allows you to deal directly with the owners when you have questions or concerns regarding your practice.

Responsibility: iSource takes responsibility for all the systems necessary to assure proper payments, as well as for keeping up with the constantly changing rules and regulations associated with medical billing.

Performance: iSource has always substantially out-performed other billing services we have replaced, not only in service, but also in receipt