Manager - General Transcription - Chennai India
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iSource Solutions Inc., (www.iSourceindia.com) is a California based BPO Company with 100+ strong client bases in US and Europe.  Client base is predominantly in Healthcare, Market Research and TV Media Production segments.

Job Titile Manager General Transcription /Client Service Manager/Quality Head
Location Chennai
Qualification 3 Yrs Minimum Exp in General/Business Transcription
Should be fluent in Oral and Writen English Communication


We are one of the largest non medical transcription service providers in US. Our client base revolves around Market Research firms,  TV Media Production companies, Leading Universities, Law Firms and digital media companies.



CLIENT RELATIONSHIP MANAGEMENT

Interacting with clients on updates, manuals, feedbacks, specifications, and methods to facilitate enhancement of quality of transcripts, determine their level of gratification, and ascertain and effectively address areas of potential dissatisfaction through standard operational strategies and sharing those with the respective team members for better compliance.

Dealing with US Clients on an as-needed basis through telephonic conference, IM, etc.
Liaising with existing and new clients, managing new business avenues and problems, and providing a customized business solution for the betterment of the business and resolution of problems.

Ensuring high-quality customer experience, maintaining excellent relations with the clients, while adhering to the SLAs and work processes to generate more avenues for newer business projects.

   Medical transcription service

How do we get the Physician dictations sent to us?

Digital Recorders

Upon singing for our medical transcription services, we provide Olympus Digital Dictations machines to our customers. We also work with various familiar dictation machines held and used by customers. Recorded dictations are then sent to us using our online browser based facility. It is user friendly and boundary less, you can just use Internet explorer, no other software to install and mange.

Toll Free Dictation

Scenarios of Reality Footage You have footage of a chef preparing a dish in a very busy kitchen studio. He is conversing with the staff, preparing dishes, talking to his personnel, etc. You are shooting a reality TV show and want the 'non-interview' part of the material transcribed. We are specialists in B-Roll transcription and we consistently attempt to identify each person speaking and transcribe brief descriptions of what is happening. The descriptions are general and it gives the reader of the transcript an idea of what is happening. Note: This is not B-Roll Logging service. Irrelevant audios like the video production crew interacting about technical occurrences will not be transcribed Example: 'Lights On' 'Move that light over here.' or 'Ok, let see if we can get the air conditioner turned off.')

  Medical Transcription Services Bulk Discounts:

Our medical transcription services offer significant cost savings up to 10 to 15% for bulk work. Customers with good volume and consistency can avail this offer. For example, more than 200 patient reports per day and at least 4 days a week.

Online Archival

Our HIPAA compliant and secured online medical transcriptions services facility lets you to access Transcripts anytime anywhere. Transcripts are made available for 12 months in our Archival systems. This facility comes with convenient search options to retrieve patient reports you are looking for. Our organization is an active participant in HL7 EHR Security and Privacy Issues.

8 to 12 cents per 65C line

Medical transcription services price is very competitive at Transcription Star. We charge 8.5 to 10 cents per 65 character lines including space. Price variations are subject to Practice, Volume and consistency. We operate our exclusive delivery facility from India apart from our California office. Our pricing and Turn Around Time advantages are appreciated by all of our customers. Our pricing method is one of the best in the industry. We don't charge for Macros used in dictations subject to 15% of the total transcription volume.

  Billing Rate and Verification for medical transcription services

iSource medical transcription services billing policy is transparent and there is no hidden element in it. It is possible, if you get five different quotations from various vendors for medical transcription services, you would need a team of accountants to review the numerous variables to compare bottom line cost or savings.

As 30 odd of our customers enjoy our medical transcription service competitive rates, quality and impressive TAT (Turn Around Time), we welcome you to submit your interest by giving us the below details. Our response time for your medical transcription needs are instant and You will receive our medical transcription price quote immediately email followed with Phone call on request. You may also speak to a member of sales staff now, call us at Fill out the medical transcription services form below and click 'Submit'. You will receive our price for medical transcription service by e-mail or phone from a member of our sales staff. If you would rather speak to a member of our sales staff now, call us at 412-357-1389.

  Medical transcription services cost stimation

We charge 10 USD to 12 USD per hour depending on the category of Audio. Our medical transcription services rates are calculated according to the effort involved for each category.