iSource (“iSource” or the “Company”) is committed to protecting the privacy of individuals who visit the Company’s Web sites, individuals who register to download free or trial software or use the Company’s software and services, individuals who register to attend the Company’s corporate in-person or web-based events and for all employees and contractors who are employed by the Company.
By registering on the online form page and providing the information in this form, or providing your personal information via other channels like chats and emails, you consent to iSource collection and storage of your personal information provided. When you complete this Registration Form, you understand and agree that isource may process and share your Personal Information that you provide for the following purposes:
- To grant you access to services and solutions offered by i source;
- To send you emails, promotions and marketing materials related to i source products, events, activities and offerings;
- To be contacted by a i source sales person;
- To send you information about the products and services that you have purchased from us or other product offering from the company.
- To authorize the transfer of your Personal Information to i source authorized third parties for the purpose of delivering i source services and solutions to you and for direct marketing purpose.
- To provide you content and venue details on a webinar or event you signed up for.
- To reply to an email or other web forms/chats you have initiated and/or submitted
- To perform contractual obligations such as order confirmation, license details, invoice, reminders, and similar. The contract may be with i source directly or with a isource partner
- To contact you to conduct surveys about your opinion on our products and services.
- To provide response to any support service request from you.
How long do we keep your personal data?
We store personal data for as long as we find it necessary to fulfill the purpose for which the personal data was collected, while also considering our need to answer your queries or resolve possible problems, to comply with legal requirements under applicable laws, to attend to any legal claims/complaints, and for safeguarding purposes. This means that we may retain your personal data for a reasonable period of time after your last interaction with us. When the personal data that we have collected is no longer required, we will delete it in a secure manner.
Personal Data Collected
The table below provides a summary of how isource uses, retains and shares the categories of personal data which the Company processes, and related information
Customer Provided Content
Some services like Document360 permit Customers to store customer content such as documents, images and other digital information (“Customer Content”). Such customer content is accessible only by the Customer and isource does not use any Customer Content. Each Customer is solely responsible for its Customer Content including that Customer Content is not inappropriate or unlawful and that it does not contain any viruses or harmful content.
Your Rights
If at any time after consenting to our sending you marketing communications, you change your mind about receiving information from us, please send us a request specifying your new choice. Simply send your request to contact@kovai.co . isource will respond to your request within at most one month from the date of your request. If you would like to request for any modification to the personal data provided or if you would want all your personal data provided to be deleted from the Company, send your request to contacthr@iSourceindia.com
You may manage your receipt of marketing and non-transactional communications by clicking on the ‘unsubscribe’ link located on the bottom of the Company’s marketing emails and newsletters. Customers cannot opt out of receiving transactional emails related to their account associated with Software and Services purchased that are required for support and maintenance of the products.
i source Web sites contain links to other external Web sites, for instance to our content on social media platforms like Facebook, Twitter, YouTube and LinkedIn. The privacy statements of these other Web sites govern the information practices or the content of these other Web sites. The Company encourages you to review the privacy statements of other Web sites to understand their information and privacy practices.
Cookies and other Tracking Technologies
isource uses cookies to make interactions with the Company’s Web sites easy and meaningful. When you visit one of the Company’s Web sites, isource (or one of our third parties service provider’s) servers send a cookie to your computer. Cookies are pieces of information that a Web site transfers to your hard drive to store and sometimes track information about you. Most Web browsers automatically accept cookies, but if you prefer, you can change your browser settings to prevent that and your help screen or manual will tell you how to do this. However, you will not be able to take full advantage of our Web sites, Software or Services if you do so.
isource uses cookies that are session-based and persistent-based. Session cookies exist only during one session. They disappear from your computer when you close your browser software or turn off your computer. Persistent cookies remain on your computer after you close your browser or turn off your computer.
Cookies allow the company to recognize and count the number of visitors and to see how visitors move around our Web sites when they are using it. This helps us for our legitimate purposes to improve the way our Web sites work, for example, by ensuring that users are finding what they are looking for easily. Cookies are also used to recognize you when you return to our Web sites.
Business and Channel Partners
Software and Services are sold directly by isource to Customers and indirectly through distributors and resellers (“Business Partners”) to Customers. If you register interest in Software or Services with isource or if you register interest in a jointly promoted Software or Service from isource the Company may share your personal data collected in connection with your expression of interest in our Software or Services, with our Business Partner(s). isource contractually limits Business Partners’ use of your personal data for the purpose of promoting and selling Software and Services and requires them contractually to comply with applicable law on the collection of personal data. isource does not control our business partners’ use of your personal data we collect, and their use of the information will be in accordance with their own privacy policies. i source does not share your personal data with business partners unless you specifically opt in to such sharing via an information request or an event registration form. If you choose to share your information with business partners in the manners described above, your information will be subject to the business partners’ respective privacy statements.
Compelled Disclosure
isource reserves the right to use or disclose information provided if required by law or if the Company reasonably believes that use or disclosure is necessary to protect the Company’s rights, protect your safety or the safety of others, investigate fraud and/or to comply with a judicial proceeding, court order, legal process or other governmental authority; provided, however, that unless prohibited by law, isource will use its reasonable efforts to give you notice to enable you to seek a protective order or take other appropriate action.
Privacy and Children
isource Web sites do not offer information intended to attract children. i source does not knowingly solicit personal data from children under the age of 16.
Processing Data Outside of European Economic Area (EEA)
isource may store, process and/or transfer personal data to countries outside of the EEA (including countries where the European Commission has not made a decision of an adequate level of protection of personal data), especially to India. Personal data can also be processed by staff operating outside the EEA who work for the Company. Such staff maybe engaged in, among other things, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this data processing arrangement. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. If you do not agree to this procedure you should not use our Software and Services. By using Software and Services, you consent to isource transferring your information to countries outside your own and the EEA, if necessary, for the business purposes as outlined above.
Changes to this Privacy Statement
We may update this Privacy Statement to reflect changes to our information practices. We encourage you to periodically review this page for the latest information on our privacy practices.
Contacting Us
Questions regarding this Privacy Statement or requests to access, update or delete Your Personal Information should be directed to contacthr@iSourceindia.com