It’s not just what we know, It’s who we are

The Art of Redesigning Customer Interactions for Maximum Business Impact

Since 2000, iSource has been a trusted Clientele to companies in the Healthcare, Legal, and Financial industries. We have delivered a remarkable service, establishing a team of more than 400 individuals in the US and India. Our US facilities are spread across California, West Virginia, Texas, and New Jersey, while in India we have our own facilities in Chennai, Coimbatore, and Madurai, allowing us to guarantee constant, around-the-clock output that contributes to the versatility and durability of our service offerings.

We strive to be the best IT-enabled service provider in the world by emphasizing empathy, learning, teamwork, respect, and trust in all that we do.

  • Our Mission

    • Our Mission

    iSource IT-enabled service systems will demonstrate exceptional value in the delivery of coordinated, employee-centered care.
    iSource Mission Statement
  • Our Vision

    • Our Vision

    iSource is a comprehensive IT-enabled service system whose vision is to excel through compassion, growth, teamwork, respect, and trust in all that we do.
    iSource vision
  • Our Core Values

    • Our Core Values

    We are committed to the values of iSource, which we believe reflect those of the people we serve. These values guide our attitude, behavior, actions, and decisions. We are committed to continue these values each and every day.

    Compassion: We create a hale and hearty environment by fostering hope and exercising kindness and empathy.

    Trust: We construct powerful relationships based on safety, proficiency, reliability and honesty.

    Respect: We make each person feel valued by paying attention and reacting promptly in a positive and considerate way.

    Teamwork: We work together to afford a positive employee experience, secure our unique attitude, and support one another, iSource, and the environment we serve.

    core values of isource

    2020-2022

    Satisfying clients using cutting-edge production technologies. Making fresh openings for completing work for prospective consumers.

    2015-2019

    Opened up a hitherto untapped market and helped a wide range of consumers achieve previously impossible goals.

    2010-2014

    Our distribution network has been expanded due to the new agreements that were established. New Business - New Solutions.

    2005-2009

    Broadening the horizons - Expansion into new areas of business resulted in an increased specialization of marketing services.

    2004

    A well-defined, excellent model was established.

    Executive Leadership

    shiva
    Mr. Sivakumar Sadayappan
    CEO

    With extensive experience in Finance and Management, he brings a global perspective on organizational development. His expertise spans from startups to scaling operations with multi-million dollar revenues. With deep knowledge in Revenue Cycle Management and Healthcare IT, he has led iSource for 21 years in the US and Indian markets.

    james
    James Woods
    CHIEF GROWTH OFFICER

    James Woods brings a wealth of experience to BillingParadise, with 25 years in billing, technology, and healthcare leadership. His extensive expertise encompasses a deep understanding of payor trends, billing statistics, and the application of RPA (robotic process automation) in streamlining operations.

    Manick
    Manick Rajendran
    CHIEF OPERATING OFFICER

    With more than 30 years of experience, Manik, serving as the Chief Strategy Officer, is committed to building a formidable healthcare company. He works diligently on the development of a comprehensive, inclusive strategic plan aimed at facilitating substantial growth. His strategic initiatives are designed to enhance organizational capabilities

    Chief Marketing Officer iSource
    Mr. Soma Nathan
    CMO

    With an IIM Indore degree, Somanathan is our sales and marketing expert, adept at implementing growth hacking strategies for brand recognition and lead generation. A thought leader with 17 years in healthcare and B2B, his strategies have driven impressive outcomes, helping the company thrive in the complex healthcare market.

    Judith, COO
    Ms. Judith
    COO

    Starting in 2006 as a relationship officer, Judith’s commitment and innovation swiftly advanced her through the ranks, culminating in her appointment as Chief Operating Officer two years ago. In this role, she continues to excel, paralleling the company’s growth trajectory with her strategic leadership.

    suresh vp operations iSource
    Mr. Suresh Babu
    VP Operations

    With over a decade in Operations, Suresh Babu excels in strategic planning and coordination, aligning operational activities with the organization’s short and long-term goals. His skill in managing and optimizing operations underscores a commitment to driving the company toward sustained growth and success.

    Radhika - Quality Manager
    Ms. Radhika
    Quality Manager

    Radhika is tasked with the strategic development and meticulous facilitation of a comprehensive quality assurance program for Products and Services. Her role ensures the highest standards of excellence are met, demonstrating her commitment to maintaining superior quality across all company offerings.

    Our Locations

    California
    California
    New jersey
    New Jersey
    Georgia
    Georgia
    iSource at Chennai
    Chennai
    Madurai
    Madurai
    coimbatore
    Coimbatore

    We Value Investing in People

    We count on the quality of our people as the source of our strength. From the thrill of using cutting-edge technology to the satisfaction of accomplishing challenging goals in an open and honest workplace.