A Tale of Resilience and Unity during Chennai Floods 2023

In the face of adversity, iSource has once again showcased its unwavering commitment to its employees and clients during the recent Chennai flood of 2023. As the rain poured and the city faced unprecedented challenges, iSource emerged as a beacon of support, ensuring the well-being of its team members, continuing to serve clients, and exhibiting exceptional teamwork.

As the red alert loomed over the KTCC area, including Chennai, iSource swiftly responded to the situation. Management at iSource urged everyone to prioritize safety, emphasizing the importance of staying connected with their respective team leaders and offering help to those in need.

Acknowledging the severity of the situation, iSource decided to close its office temporarily, aligning with the government’s warnings. However, the commitment to clients remained steadfast. Despite the challenges, the Business Continuity Plan (BCP) was set in motion, ensuring that remote work continued seamlessly thanks to secure VPN connections. The plan consisted of giving advance notifications to the clients and daily updates as to their preparedness to return to the office. The proactive action endeared the company to the clients, who encouraged the employees to stay safe. Employees who were working remotely from their homes formed the skeleton staff to keep the business running.

The spirit of teamwork shone brightly as employees came together to support one another. Messages of encouragement, safety tips, and even a cyclone checklist were shared within the iSource community. This camaraderie created a sense of solidarity and resilience among the iSourcians.

Amidst the challenges, CEO Sivakumar expressed solidarity with the team, drawing parallels with the 2015 floods. He highlighted the city’s preparation and resilience while encouraging everyone to stay safe and take advantage of the time indoors, perhaps by indulging in some reading.

Beyond ensuring the safety of its employees, iSource extended its support to the community. A collaborative effort by the Dream India Cyclone Relief Team and iSource provided short-term relief to those affected by the cyclone. Contact details were shared for those in need, emphasizing the importance of unity during trying times.

iSource’s commitment to its people went beyond professional boundaries. iSource employees found themselves not just as colleagues but as a closely-knit family. The organization took note of employees facing critical situations. An initiative was taken to collect information and provide assistance, ensuring that those stranded without food or accommodation received help promptly.

As the floodwaters rose, iSource employees stepped up to the challenge. Volunteer efforts were coordinated to help those stranded in the Thoraipakkam area. Messages like “Any update on these guys?” and “Myself and 3 others are available to volunteer” exemplified the spirit of iSource in extending a helping hand to both colleagues and the community. Messages updating on the safety of colleagues, like “Alen, Muthu, and Binu came out of that place successfully” and “Thiru HR is safe and on the way to his hometown,” portrayed a sense of relief and unity amidst uncertainty.

Despite power outages and challenging conditions, iSource’s IT team worked tirelessly to facilitate remote work, offering assistance in setting up VPNs and remote applications. The dedication of the IT department ensured that business operations continued smoothly, even when physical access to the office was restricted.

In the face of adversity, iSource has not only weathered the storm but has emerged stronger, showcasing resilience, compassion, and a remarkable sense of community. As the floodwaters recede, iSource stands as a testament to the power of unity and the unwavering spirit of its employees. Together, they have turned the challenges of the Chennai flood into an opportunity to exemplify the true meaning of teamwork and compassion.